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Information Communication & Technology

Our Mission

ICT as innovative business partner for digitalization, data and IT technology in the Organisation, which ensures economies of scale, powers competitive advantage, supports simpler processes and adapts agile to emerging opportunities, while delivering core functionality flawlessly”

Why does SOS need an ICT strategy?

  • ICT is a critical success factor, SOS has to stay at the same level as competitors. ICT shall be used to leverage on increased competitiveness across the organization
  • The SOS 2030 strategy (SI.6) calls for more ICT support. ICT shall help to further optimise and
    streamline SOS processes.
  • ICT costs have to stay within a reasonable frame, global standardization will help to reduce costs. We move from “house planning” to “town planning”

A child enabled to grow in a caring family

  • Better ICT support for quality assurance (FSP, FBC databases, M&R)
  • Direct support of beneficiaries through “ICT for development (ICT4D)” (e.g. education for children, access to ICT for FS families.

Raise SOS-friends around the world

  • Professional ICT support in new fundraising markets.
  • ICT support to implement new fundraising products
    (e.g. family strengthening or committed giving).
  • ICT support for new fundraising channels (e.g. mobile Internet).

Strong people, strong association

  • Enhance knowledge sharing and virtual teams with the help of ICT.
  • Support training with simple e-learning tools.

Alignment of efficient planning and monitoring systems

  • Further standardization of core information systems to increase both speed and quality of our information exchange as well as to raise cost efficiency. Higher efficiency in administration means more “Emalangeni” for our children!

Standardization as the basis

From individually-optimised solutions to what is best for SOS as a global organisation.


  • Simplified global business processes and interfaces by decreased complexity
  • Substantial cost reduction and better value for money for ICT development, support and training
  • Easier to disperse technology expertise across the organization
  • collaboration and know how sharing across regions and continents
  • Prevention of data chaos in a decentral structures

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